What are the age restrictions for my rental?
Age restrictions are set by car rental agents. This means that for insurance purposes the car rental agent may have a minimum or maximum age of the driver they can rent to. All age restrictions will be in the terms and conditions of each rental. Some companies also have a young or senior driver’s fee for specific age groups
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Is there a charge for a young driver?
This depends on the car rental agent and the country of which you will be traveling. Most Car Rental agents will charge a young drivers fee if the main driver is under 25 years of age however the minimum age may differ. This fee is to cover the additional insurance required for the driver. If there is a fee we will clearly state this at time of booking under the ‘rate details’ section when selecting your car. If you have a confirmed booking, this information is on the rental conditions that we e-mailed to you at time of booking.
What documents do I need to bring to the rental desk?
You must bring your rental voucher, a credit card in the driver’s name and the drivers licence specified in the terms and conditions of your rental Voucher.
Can I drop the car off at a different location?
Dropping your car off at a different location is normally possible and we will advise if this is possible at time of booking. Usually there is a fee for this to cover the logistics of returning the car to its original location however we will clearly advise of this on the website under rate details at your time of booking. If you have a confirmed booking, this can also be found on the terms and conditions we sent to you at your time of booking.
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What does pick up full return empty mean?
This type of fuel policy means that you will pick up your vehicle with a full tank of petrol and will be required to return the vehicle with the petrol tank empty. Charges for fuel are payable at the rental location when you collect your vehicle. As you are paying for your fuel in advance to make the most of the petrol you get, we recommend returning the vehicle with as little fuel in the tank as possible.
In most cases, the damage refund insurance package covers:
- Car hire excess - Accidental damage to windows, tyres, undercarriage, and roof
- Loss or damage of rental car key(s)
- Loss of personal Possessions.